Receptionist/Personal & Commercial Assistant

March 05, 2013 - March 12, 2013
Location:Lexington, NC
Exempt/Non-Exempt:Non-Exempt
Benefits:Medical, Vision, and Dental Insurance, Life Insurance, 401K, etc
Employment Type:Full Time
Branch:Greenpoint (Lexington)
Description:Provide general office support with a variety of clerical and administrative activities for the agency. Professionally handle customer inquires and directs incoming calls efficiently to appropriate individuals. Assist Personal and Commercial departments.
Duties:1. Answer telephones and directs callers to the appropriate individuals

2. Greet and direct visitors in a friendly manner

3. Answer general insurance inquiries from clients

4. Take policies changes from clients and send requests to insurance carriers

5. Accept payments from clients and process them with the carriers

6. Perform routine word processing of correspondence, records and memos

7. Receive, sort and deliver incoming mail and packages

8. Distribute incoming faxes

Qualifications:1. High school diploma or equivalent (GED)

2. Two years of customer service experience

3. Excellent telephone skills

4. Excellent written and verbal communication skills

5. Strong interpersonal communication skills

6. Demonstrated proficiency in basic computer programs, such as MS Office

7. Ability to work independently on assigned tasks

8. Ability to sit at a computer for extended periods of time

9. Ability to clearly speak and understand the English language

Desired Skills & Qualifications:

1. Property & Casualty license (must be able to obtain)




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