City Executive |
| Aug. 10, 2009 - Jan. 31, 2010 |
| Location: | Mooresville, NC |
| Salary Range: | $50,000 - $85,000 |
| Benefits: | Medical, Dental, Vision, Life Insurance, 401(k) |
| Employment Type: | Full Time |
| Branch: | Mooresville Main (Mooresville NC) |
| Description: | Responsible for overall leadership, sales and service performance of the Lake Norman region with primary emphasis on lending, deposit acquisition, and non-interest income generation. Provide overall management and leadership for sales and service quality in the branch.
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| Duties: | POSITION RESPONSIBILITIES
1.Sales Leadership and Customer Service
a.Responsible for continued reinforcement and leadership toward improving customer service quality by strengthening the execution of the company’s mission and vision and by building stronger relationships with our customers and employees.
b.Responsible for sales and service management within the branch. In addition, provides quality leadership, encouragement and guidance to all branch personnel, while ensuring that customers receive impeccable customer service.
c.Initiate, direct and participate heavily in outside business development.
d.Sell and/or refer Bank’s products and services to customers and prospects.
e.Manage retail and small business loan portfolio by ensuring that all loans for the financial center extended meet the following key performance measures:
1.Profitability
2.Safety
3.Liquidity
4.Growth
5.Productivity
6.Asset Quality
f.Aggressively market non-credit services such as Trust, Wealth Management, Cash Management, Insurance, Merchant, and other related services.
g.Participate in civic, government, professional, business and community affairs, associations and groups to solicit and develop new business. Promote a positive public image in the branch’s community.
h.Manage discretionary pricing of deposits and loans to ensure an excellent return on assets.
i.Exercise executive and administrative control over the functions of the branch office, including implementation of local policy and explanation of company programs, policies and objectives. Assure adherence to applicable compliance and regulatory requirements and laws. |
| Qualifications: | Extensive product knowledge for the expected level of selling and cross-selling is required.
Ability to provide group leadership and to handle multiple high level priorities under demanding time constraints.
Ability to exhibit a warm, friendly, approachable personal style and deal effectively with customers, visitors and employees.
Demonstrated proficiency of policies and procedures in order to utilize good judgment in making sound decisions.
EDUCATION AND EXPERIENCE
Bachelor's degree, preferably in business related field or equivalent banking experience.
Five or more years of comparable banking experience in a leadership/management role
Previous retail and small business lending experience |
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