Mortgage Loan Originator |
| Jul. 10, 2009 - Nov. 30, 2009 |
| Location: | Buckhannon/Clarksburg, WV |
| Salary Range: | Commission |
| Exempt/Non-Exempt: | Exempt |
| Benefits: | Medical, Vision, and Dental Insurance, Life Insurance, 401K, etc |
| Employment Type: | Full Time |
| Branch: | Buckhannon (Buckhannon WV) |
| Description: | POSITION SUMMARY
Responsible for identifying, soliciting, developing, managing, servicing and expanding banking relationships in an assigned market by offering a full range of mortgage products and services to existing and prospective customers.
GENERAL PURPOSE
To build a mortgage loan referral base, provide impeccable customer service, resolve problems, and build customer relationships. |
| Duties: | POSITION RESPONSIBILITIES
1. Identifies potential and existing clients for both outside business development calls and telephone consultation calls.
2. Proactively profiles customers and prospects to uncover needs and refers non-consumer credit or deposit needs to the appropriate person.
3. Proactively cultivates a referral network such as realtors and builders to keep an active source of referrals.
4. Resolves customer complaints or questions.
5. Represents the bank through community and professional involvement in groups and associations to develop contacts for potential business.
6. Consistently demonstrates self-motivation and independence in performing job duties, requiring only minimal supervision. Proposes enhancements to work methods or procedures to improve process efficiency and/or the quality of results.
7. Continually demonstrates a helpful, professional, friendly attitude and is committed to the “FCB Way”
8. Interviews applicants to develop financial and credit information to determine needs, abilities, earnings and Bank risk; requests all necessary documentation and information. |
| Qualifications: | 1. Four year college degree, preferably in business related field or equivalent banking experience.
2. Two to three years of mortgage experience.
3. Experience in the origination of Conventional (Secondary Market), FHA, VA and USDA mortgages.
4. Work involves extensive product knowledge for the level of selling and cross-selling performance expected.
5. Ability to exhibit a warm, friendly, approachable personal style and deal effectively with the customers’ questions.
6. Ability to organize and manage multiple priorities.
7. Position requires an in-depth knowledge of policies and procedures in order to utilize good judgment in making sound decisions.
8. Must demonstrate professionalism in dealing with customers, managers, and coworkers.
9. Ability to maintain composure under pressure.
10. Ability to speak in a clear and understandable manner and write legibly.
11. Requires PC and software skills. |
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